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Working with MCC on getting our new surveillance system installed was a seamless and pleasurable process. Their team has the skills & expertise to do the best job, while making sure the end product was exactly what worked best for KOC and our needs. From consultation, installation & now routine maintenance, the entire process has been a breeze and a success. MCC is the whole package – but their service and care for the customer is really what sets them apart.
Not only was installation done quickly and professionally, but [MCC] was patient and immediately available for any questions we had even once the installation was complete.
We really appreciate everything you were able to pull together to help us host a very successful event yesterday. I must also add that [the technician] who delivered the units to us went out of his way to ensure they were setup and working perfect before leaving us. We enjoyed his presence and the amount of professionalism we experienced with his attitude, his job and work ethics.
We had the pleasure of working with Mr. John Robbins at a private event. This is the second year in a row that I called on Mr. Robbins to help with our sound system needs in a private home. He was on-time, courteous and very conscientious as I absolutely expected from our previous interaction. John goes above and beyond what I expect and it means a great deal to me and the University that he is willing to work and be so helpful on a Sunday. This is an annual event for us and I fully intend to reach out to John next year for the same services. While I realize that our event and needs are minimal and shall I say small potatoes to what I assume most of your customer’s needs are John’s friendly demeanor and helpfulness do not waiver. He is happy to help no matter how big or in this case how small the event is.
I want to take a moment to say thanks for the professional and quick response from Will Bowers, Ron Kirk and Scott Little in a recent service call. In times when customer service seems hard to find, MCC stands out.